Your Ultimate Guide to Owning and Operating an Airbnb

Hi, I’m Natalie Boyle! As a Realtor® for over 21 years and an Airbnb Superhost in California, I’ve helped dozens of clients—and my own family—find success in the world of short-term rentals. Today I’ll share my experience buying, operating, and maximizing a vacation rental, along with practical tips and lessons you can use to start your own Airbnb journey.

I’ve personally owned and managed a Superhost-rated property at PGA West Villas in La Quinta, and I know what it takes to provide great guest experiences, achieve 100% positive reviews, and navigate the business side of STRs.

Our PGA West villa in La Quinta is a four-bedroom, single-level vacation home in a world-class golf community. The spacious California room, beautiful pool, and proximity to Coachella, Indian Wells, and Old Town La Quinta have made it a guest favorite. We’re just minutes from top attractions, and I use a blend of design, amenities, and smart tech to make every stay memorable.

Sample distances:
Empire Polo Fields: 5 minutes
Indian Wells Tennis Garden: 15 minutes
Downtown Palm Springs: 30 minutes

Click here to see my actual listing

I chose the Palm Springs area for my STR because it’s accessible, has steady tourist demand, and strong occupancy for both leisure and events. When picking your own property, focus on walkability to amenities, proximity to major attractions, and flexible floor plans that appeal to families, couples, or groups.

If you’re new, use AirDNA or AllTheRooms Analytics to research STR demand, pricing, and occupancy rates by zip code!

It’s crucial to explain your rental plans to your lender. Some banks do not finance STRs, so work with a mortgage pro who understands vacation rental financing.

Zoning can be tricky! Always check with city/county officials and read the Airbnb responsible hosting guide before you buy.

Setting up your Airbnb can be costly: think cameras, Wi-Fi, detectors, linens, and a fully stocked kitchen. Remember, STRs are considered businesses and require local business licenses, taxes, and insurance.

Protect your guests by installing smoke/carbon monoxide detectors, changing lock codes between guests, and having clear safety rules for pools and spas.

1. Create a Welcome Binder
Outline house rules, local amenities, Wi-Fi info, emergency contacts, TV/AC instructions, and pet policy.

2. Upgrade to Keyless Locks
Give each guest a unique digital code for fast, secure, no-contact check-ins.

3. Provide Fast Wi-Fi & Streaming
Business travelers and families expect high-speed Wi-Fi and a smart TV.

4. Prep Linens and Supplies
Keep extra clean sheets, towels, and toiletries on hand for back-to-back bookings.

5. Stock the Kitchen
Provide all basic cookware, dishes, spices, and coffee/tea for a homier feel.

6. Enhance Outdoor Spaces
Add string lights, a grill, and outdoor seating to help your Airbnb stand out. If it fits your market, consider a hot tub or pool.

Owning and operating an Airbnb can be a fantastic investment and lifestyle asset when managed professionally. Be diligent, know your numbers, provide five-star hospitality, and stay compliant with local laws. If you want guidance or are looking to buy/sell a property for STR, my team and I are ready to help!

Check out my Airbnb Superhost page